LGC Privacy Policy

Last Updated: June 2026

Love Gran Canaria Shop respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a booking through our services.

1. Data Controller

The controller responsible for processing your personal data is:

Love Gran Canaria Shop
Jacob Schjorring
X1897445Z
C/ Chinchorro 2
35107 San Bartolomé de Tirajana
Las Palmas, Gran Canaria
Spain

Email: booking@gcregional.com

2. Information We Collect

Depending on your interaction with our website, we may collect the following information:

Information You Provide

Full name
Email address
Telephone number
Accommodation details (when required for activity pick-up)
Billing information
Booking details
Information submitted through contact forms
Customer service communications

Information Collected Automatically

IP address
Browser type and version
Device information
Website usage information
Date and time of visits
Referring websites
Cookie and tracking information

3. How We Use Your Information

We process your personal data for the following purposes:

Managing and confirming bookings
Communicating with you regarding reservations
Providing customer support
Processing payments
Coordinating bookings with activity providers
Sending booking confirmations and updates
Complying with legal, accounting and tax obligations
Improving our website and services
Preventing fraud and ensuring security
Sending promotional communications where consent has been provided

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
User consent where required

5. Sharing of Information

To provide the services you request, we may share your personal data with:

Excursion and activity providers
Tour operators
Transportation providers
Restaurant partners
Payment processors
Hosting and technology service providers
Professional advisers where legally necessary
Government authorities when required by law

When you make a booking, the information necessary to fulfil your reservation, including your name, telephone number and accommodation details (where applicable), may be shared with the relevant activity or service provider.

We do not sell, rent or trade personal data to third parties.

6. International Data Transfers

Some service providers may process personal data outside the European Economic Area (EEA).

Where such transfers occur, we ensure appropriate safeguards are implemented in accordance with the General Data Protection Regulation (GDPR).

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy and to comply with legal obligations.

Booking, accounting and transaction records may be retained for the periods required under Spanish tax and commercial legislation.

8. Your Rights

Under applicable data protection laws, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request data portability
Withdraw consent at any time

To exercise these rights, please contact:

booking@gcregional.com

You also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos – AEPD).

9. Cookies

This website uses cookies and similar technologies to improve functionality, analyze website traffic, remember user preferences, and enhance the user experience.

For detailed information regarding the cookies used on this website, please consult our Cookie Policy.

10. Third-Party Websites

Our website may contain links to external websites operated by third parties.

Love Gran Canaria Shop has no control over and accepts no responsibility for the content, privacy practices, or policies of such websites.

We encourage users to review the privacy policies of any third-party websites they visit.

11. Data Security

We implement appropriate technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any changes will be published on this page together with the updated revision date.

13. Language and Prevailing Version

This Privacy Policy may be available in multiple languages for the convenience of users.

In the event of any discrepancy, inconsistency, ambiguity, or conflict between the English version and the Spanish version, the Spanish version shall prevail and shall be deemed the governing and legally binding version, except where mandatory applicable law requires otherwise.

14. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us: