LGC Shop Terms & Conditions
Last Updated: June 2026
Nature of the Service
Love Gran Canaria Shop acts solely as an intermediary and booking platform for excursions, activities, boat trips, private charters, tours, transportation services, restaurant reservations, and other tourism-related experiences offered by independent third-party providers.
Unless expressly stated otherwise, Love Gran Canaria Shop does not organize, operate, supervise, or control the activities offered on this website.
The actual provision of each service is the sole responsibility of the corresponding provider.
Acceptance of Terms
By accessing this website or making a reservation, the user fully accepts these Terms & Conditions, as well as the Privacy Policy, Cookie Policy, and Reservations, Cancellations & Refund Policy.
If the user does not agree with any part of these terms, they should refrain from using this website or making reservations through it.
Booking Process
All reservations are subject to availability and confirmation by the relevant provider.
A reservation shall only be considered confirmed once the customer has completed the required payment process and received a booking confirmation.
Love Gran Canaria Shop reserves the right to reject or cancel any booking request where justified circumstances exist.
Customer Responsibilities
The customer is responsible for:
- Providing accurate and complete information during the booking process.
- Ensuring that they meet any participation requirements established by the provider.
- Arriving on time at the designated meeting point and departure time.
- Carrying any required documentation.
- Following all safety instructions provided by the activity provider.
Any costs resulting from inaccurate information supplied by the customer shall be the sole responsibility of the customer.
Fitness to Participate
Customers are responsible for ensuring that they are physically, medically, and personally fit to participate in the booked activity.
Certain activities may not be suitable for individuals with specific medical conditions, physical limitations, pregnancies, or age restrictions.
If in doubt, customers should consult a qualified healthcare professional and the activity provider before participating.
Provider Responsibilities
Independent providers are solely responsible for:
- The organization and operation of the activities.
- The safety of participants.
- The maintenance of boats, vehicles, and equipment.
- Obtaining and maintaining any required insurance coverage.
- Securing all necessary licenses, permits, and authorizations.
- Compliance with applicable laws and regulations.
Love Gran Canaria Shop does not control or supervise the day-to-day operations of these providers.
Limitation of Liability
Love Gran Canaria Shop shall not be liable for accidents, injuries, illnesses, losses, damages, delays, cancellations, modifications, or any other consequences arising from services provided by independent third-party providers.
To the maximum extent permitted by law, the liability of Love Gran Canaria Shop shall be limited to the amount actually paid by the customer through the platform for the relevant reservation, unless otherwise required by applicable law.
Prices and Payments
Prices displayed on this website include, where applicable, the Canary Islands General Indirect Tax (IGIC).
Payment terms, deposits, cancellations, and refunds are governed by the Reservations, Cancellations & Refund Policy, which forms an integral part of these Terms & Conditions.
Modifications and Cancellations
The conditions applicable to booking modifications, cancellations, and refunds are set out in the Reservations, Cancellations & Refund Policy.
Individual activities may also be subject to specific conditions established by the relevant provider.
Force Majeure
Love Gran Canaria Shop and activity providers shall not be liable for delays, cancellations, modifications, or failure to perform services resulting from circumstances beyond their reasonable control, including but not limited to:
- Adverse weather conditions
- Natural disasters
- Government restrictions
- Strikes or labour disputes
- Transportation disruptions
- Public health emergencies
- Technical failures
- Any other force majeure event
Intellectual Property
All content on this website, including text, images, videos, logos, graphics, designs, and other materials, is the property of Love Gran Canaria Shop or is used under license.
Any reproduction, distribution, modification, or use of such content without prior written authorization is strictly prohibited.
Links to Third-Party Websites
This website may contain links to third-party websites.
Love Gran Canaria Shop does not control and accepts no responsibility for the content, services, policies, or practices of such external websites.
Data Protection
Personal data is processed in accordance with the Privacy Policy published on this website.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with Spanish law.
Any dispute arising from the use of this website or the booking of services shall be subject to the jurisdiction of the competent courts in accordance with applicable Spanish consumer and e-commerce legislation.
Language and Prevailing Version
These Terms & Conditions may be available in multiple languages for the convenience of users.
In the event of any discrepancy, inconsistency, ambiguity, or conflict between the different language versions, the Spanish version shall prevail and shall be deemed the governing and legally binding version, except where mandatory applicable law requires otherwise.
